Privacy notice
iSwim is timing and live-results software for local swim meets. When a club runs a meet on iSwim, that club is the data controller for the swimmers' personal data; iSwim (the software provider) acts as the club's data processor under a written data processing agreement. This notice explains what data is processed and the rights a swimmer or their guardian has.
What we process
For each swimmer: first name, last name, date of birth, sex, club, the events they are entered in, and their times. Nothing else — no address, no phone number, no national ID. Public result lists and startlists show the birth year only; the full date of birth is visible to the swimmer's own club.
Legal basis
For a swimmer under 15, publishing their name and result requires a guardian's consent, which the hosting club obtains and records. For swimmers 15 and over, the basis is the club's membership relationship. Without a recorded consent, an under-15 swimmer is not shown on any public page.
How results are published
iSwim publishes no rankings: there is no placement, no medal and no podium on any public surface, at any age. Live heats read in lane order and result lists are alphabetical. A swimmer under 15 with no recorded guardian consent is not published at all; everyone else is published the same way, with name, club and time.
How long we keep it
Results are kept for up to 24 months after a meet, after which a swimmer's identifying details are removed while the anonymous result stays on the meet record. A club can request earlier deletion at any time.
Your rights
You may ask for a copy of the data held about a swimmer, ask for it to be corrected, or ask for it to be deleted. Contact the hosting club, which is the controller. iSwim will assist the club in fulfilling the request.
Sub-processors
iSwim uses the following providers to run the service. Data is stored in the EU; where a provider is US-based, an appropriate transfer safeguard applies.
| Provider | Purpose | Region |
|---|---|---|
| Neon | Database hosting | EU (Frankfurt) |
| Upstash | Live timing infrastructure | EU |
| Vercel | Web application hosting | EU |
| Microsoft Azure | Live timing infrastructure | EU |
| Resend | Transactional email | US |
| Stripe | Subscription payments | US |
Contact
For any request about a swimmer's data, contact the club that hosted the meet — it is the data controller. For questions about the iSwim software itself, contact iSwim at admin@iswim.no.